Tuesday, April 6, 2010

If We Could Design Philadelphia's 311 iPhone App (Philadelphia Magazine's Philly Post)

Yesterday it was revealed that the City of Philadelphia is developing an iPhone application for its 311 non-emergency call system that will allow users to submit requests for city services using an Apple smartphone.

As city Chief Technology Officer Allan Frank told the Inquirer, users will be able to track and retrieve the same information they can from the city’s 311 telephone service. The mobile interface, though, will allow for more, like snapping a photograph of a pothole to request that it be filled.

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